What to do if your health care claim is denied

Last week, an article in the New York Times highlighted the plight many consumers face when their health insurance claims are denied. The article gives some good general consumer tips, but Washington state consumers have extra rights.

First, you should always check your policy and follow your health plan's review process. But if that fails, you have the Patient Bill of Rights which, in part, guarantees that health care decisions providers make are based on medical standards and gives you the right to an independent third-party review of your claim. Learn more